Welcome to Support
Waco ISD Support Services provides a single point of contact for technology support to all the district’s campus and administrative locations. We are here to communicate, educate, encourage and empower staff to understand and use technology.
Support Services Technicians perform the following
- Install, troubleshoot, and repair computer and printer hardware
- Install, troubleshoot and maintain software
- Make recommendations and provide standardized purchase information for hardware and software
- Troubleshoot video projectors, scanners, and document cameras

Joseph Jacobs
Support Services Coordinator
112 South 6th Street
Waco, TX 76701
Ph: (254) 755-9401
Fax: (254) 755-9637
Container
Help Desk
112 South 6th Street
7:30 A.M. - 5:00 P.M., Monday - Friday
Ph: (254) 755-9599
email: helpdesk@wacoisd.org
helpdesk.wacoisd.org

Technology Technician

Technology Technician

Technology Technician

Jacob Cortez
Technology Technician

Stacy Felkner
Technology Technician

Brian Gamboa
Technology Technician

Javier Crespo
Technology Technician

JT Reavis
Technology Technician

Brandon Turner
Technology Technician

Julie Norton
Technology Technician

Kathy Ellison
Technology Technician

Angela Maldonado
Technology Technician
